Frequently asked questions

How can I make an online payment, request invoices or sign up for paperless invoicing?

What site considerations need to be made prior to delivery of my modular solution?

Do you offer any additional products or services for my modular solution

How do I open my WillScot Conex Box?

Does WillScot Rent Storage Units?

What Are Cargo Shipping Containers?

What are WillScot's containers and offices made from?

How many WillScot storage containers or ground-level offices should I order?

I’m not sure if I can fill an entire storage container? What should I do?

Do WillScot containers require any special care?

Are there any items or materials that cannot be stored in a WillScot container?

Who is responsible for any tickets or fines on my Mobile Mini?

Will a Mobile Mini do any damage to my property?

Are there any winter placement restrictions for Mobile Mini storage containers?

How much clearance do I need to place a Mobile Mini at my location?

Can I fit multiple Mobile Minis in my driveway?

How do I find out about local regulations?

How long can I keep my Mobile Mini at my location?

What are the rules and regulations for placing a Mobile Mini in a parking lot?

Where should I place my Mobile Mini?

Do I need to clean my Mobile Mini before you pick it up?

What should I do in the event of a break-in or attempted break-in?

What times do you deliver Mobile Minis?

I only need a storage unit or mobile office for a few weeks or months. Can I still use your services?

How do I schedule a pickup for my storage container or portable office trailer?

I need more than one Mobile Mini, but there isn’t enough room in front of my home or business. Can you stagger the delivery?

How soon are you able to deliver?

Does someone need to be onsite when the Mobile Mini is delivered?

What if I can’t be at the location for the delivery or pickup?

How much will a Mobile Mini cost me?

Can I change the date that the costs hit my credit card?

What day is my storage rent due?

Can I get a record of my payments?

How can I make a payment? What forms of payment do you accept?

Does Mobile Mini accept cash payments?

Are there any hidden charges?

If I cancel my order will I be charged a fee?

How do I get my account balance?

What Makes Mobile Mini Different From Other Storage Unit Providers?

Are Mobile Mini and WillScot the Same Company?

How Long Does it Take to Deliver a Shipping Unit?

Can My Mobile Office or Storage Container be Moved?

Where Can I Find Supplies for My Mobile Office?